Change and its constituents (there are two, and both are a problem)

People who fear they will be hurt by a change speak up immediately, loudly and without regard for the odds or reality.

People who will benefit from a change don't believe it (until it happens), so they sit quietly.
And that's why change in an organization is difficult.
http://sethgodin.typepad.com/seths_blog/2010/10/change-and-its-constituents-there-are-two-and-both-are-a-problem.html